PayEAH - Reasons for Invoices Not Uploading into Yardi

The most common reasons you may not see your invoices uploaded by PayEAH (payeah-regular@yardifs.com) can be found below. 

PayEAH processess all invoices they receive but may place invoices in EXCEPTIONS for the below reasons.

For missing Properties:

• We could not find an appropriate property record based on the Property address(es) or the Property name(s) found on the invoice.
• We found duplicate property records based on the Property address(es) or the Property name(s) found on the invoice.

For missing Vendors:

• We could not find an appropriate vendor record based on the Vendor address(es) or the Vendor name(s) found on the invoice.
• We found duplicate vendor records based on the Vendor address(es) or the Vendor name(s) found on the invoice.

To view invoices in EXCEPTION status, navigate to the Workflow Manager Dashboard and update the Workflow to EXCEPTION QUEUE. Make sure the Show for All Users box is marked.